Subscription FAQ

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    Managing your subscription is very easy.

    1. Click on "account" in the main menu.
    2. Do not login into your general account, but click on the "Manage subscriptions button" below.
    3. Enter your email address. A code will be sent to your email address. Enter the code to log in.
    4. Once you’ve accessed your customer portal, click on “Manage Subscriptions” to be able to change your delivery schedule, skip your next delivery, modify the products included in your subscription or simply cancel it.

    If you still need help, contact us at info@curafyt.com or via our live chat.

    Where do I go to manage my subscription?

    Do you need to skip one delivery but, after that, you want to resume your usual schedule? Not a problem!

    1. You can do this by just logging in to your subscription account . Click on "account" in the main menu. Do not login into your general account, but click on the "Manage subscriptions button" below.
    2. Enter your email address. A code will be sent to your email address. Enter the code to log in.
    3. Once logged in, click on "skip". You will be able to skip your next delivery.

    If you still need help, contact us at info@curafyt.com or via our live chat.

    Can I skip my next delivery?

    Sometimes we just have enough Curafyt supplements to keep going a little bit longer, that’s when it might come in handy to change your next planned delivery.

    You can do this by just logging in to your subscription account.

    1. Click on "account" in the main menu.
    2. Do not login into your general account, but click on the "Manage subscriptions button" below.
    3. Once logged in, click on "Reschedule" You'll be able to choose your delivery date.

    If you still need help, contact us at info@curafyt.com or via our live chat.

    Can I change my next delivery date?

    Whether you are on holiday or you’ve just moved house, you can have your Curafyt supplements delivered to your preferred address. You can do this by just logging in to your subscription account.

    1. Click on "account" in the main menu.
    2. Do not login into your general account, but click on the "Manage subscriptions button" below.
    3. Once logged in, click on "Address & Payment details"
    4. Click on "Manage Addresses". You'll be able to change your address.

    If you still need help, contact us at info@curafyt.com or via our live chat.

    How can I change my delivery address?

    Do you want to add a one-off product to your order or edit permanently the Curafyt supplements you receive? Managing your subscription is very easy. 

    1. Click on "account" in the main menu.
    2. Do not login into your general account, but click on the "Manage subscriptions button" below.
    3. Enter your email address. A code will be sent to your email address. Enter the code to log in.
    4. Once logged in, you click on “Manage subscriptions”.
    5. Below the active subscription you want to change, click again on "Manage this subscription".
    6. Your subscription details will show up, you can now click on "Swap for a different product".

    If you still need help, contact us at info@curafyt.com or via our live chat.

    How do I change the products in my subscription?

    You can cancel your subscription any time, but we will be sad to see you go.

    1. Managing your subscription is very easy. Click on "account" in the main menu. Do not login into your general account, but click on the "Manage subscriptions button" below.
    2. Enter your email address. A code will be sent to your email address. Enter the code to log in.
    3. Once logged in, you click on “Manage subscriptions”.
    4. Below the active subscription you want to change, click again on "Manage this subscription".
    5. Your subscription details will show up, you can now click on "Cancel subscription".

    If you still need help, contact us at info@curafyt.com or via our live chat.

    Please note that you will not be refunded if you’ve been billed already - the cancellation will take effect from your next billing cycle.

    How do I cancel my subscription?